Alabama's Public Liberal Arts University

Technology Services

Blackboard

 

Guidelines Student FAQ's Faculty FAQ's

 

General Information

How do I get to Blackboard?
How do I get an account on Blackboard?
What do I do if I forget or lose my password?
How can I change my password?
Who do I contact when I need help with Blackboard?
Where do I find information about Blackboard Accessibility?
Are files uploaded to Blackboard automatically checked for viruses?
Does Blackboard work with AOL?

Let us know what other information you would like to see on these pages.


How do I get to Blackboard? Back to Top
From the University of Montevallo homepage, go to Faculty Resources and click  the Blackboard icon or simply go to  http://online.montevallo.edu.
 

How do I get an account on Blackboard? Back to Top
All registered UM students and faculty teaching a class automatically get a Blackboard account.
 

What do I do if I forget or lose my password? Back to Top
If a user forgets or loses their password, they must complete the Lost Password page to obtain a new password. To open the Lost Password page, select Forgot Your Password? on the Login page.  After submitting a form, a password will be sent via email to the user.
 

How can I change my password? Back to Top
There is no limit on the length of passwords; a password must include at least one non-space character. Special characters are permitted and passwords are case-sensitive. Special characters include % & # < > = +

Blackboard recommends the following to ensure system security:

  • Passwords are at least eight characters long
  • Passwords should not include proper names or words related to pop culture
  • Passwords should not include personal information, such as phone numbers
  • Passwords should be changed every 6 months

To change your password, click Personal Information on your Home page and then select Change Password.
 

Who do I contact when I need help with Blackboard? Back to Top
Contact your College representative:

You can also send an email to webmaster@montevallo.edu.  Be sure to include your contact information and the type of assistance you would like.
 

Where do I find information about Blackboard Accessibility? Back to Top
Go to http://access.blackboard.com
 

Are files uploaded to Blackboard automatically checked for viruses? Back to Top
No. The best way to protect your computer is to have a virus protection program. Contact the Technology Services Help Desk by calling extension (205) 665-6520 or via email at helpdesk@montevallo.edu if you need help.
 

Does Blackboard work with AOL? Back to Top
Yes but do the following after connecting to AOL:

  • Minimize the AOL window
  • Open another web browser (such as Microsoft Internet Explorer)
  • Connect to UM Blackboard