Alabama's Public Liberal Arts University

Technology Services

Guide to Student Technology Resources

 

ForUM
ForUM Email
Banner Self Service
Technology Services Help Desk
Technology Services Library Computer Lab
Internet Access in the Residence Halls
Wireless Internet
Network Computer Registration
Blackboard
Viruses

 

ForUM  
ForUM is the University of Montevallo’s online portal. At ForUM, UM students can register for classes, view grades, access course materials and more.

  • ForUM can be accessed from a link on the main University of Montevallo web page.
  • Login instructions for ForUM are provided at Orientation, or via the Technology Services Help Desk.
  • Student email (ForUM Email) is accessed inside ForUM via Single Sign-On.  Look for the ForUM Email icon at the upper right corner of the ForUM screen.
  • Banner Self Service is available via the Banner tab in ForUM
     

ForUM Email  
ForUM Email is the University of Montevallo’s student email system.

  • Login instructions for ForUM Email are provided at Orientation, or via the Technology Services Help Desk.
  • ForUM Email is an official means of communication from the University of Montevallo.
  • Students are expected to check their ForUM Email accounts regularly.
     

Banner Self Service  
Banner Self Service is an online resource that allows students to register for classes, make payments, update personal information, view grades, print unofficial transcripts and much more.

  • Banner Self Service is available from inside ForUM.
  • Unofficial student transcripts are viewable in Banner Self Service.
     

Technology Services Help Desk  
The Help Desk is available to assist students with access to the technology resources provided by the University, including ForUM Email, Student Self-Service and Blackboard.

  • You can contact the Help Desk by:
    • Calling 205-665-6520 or 866-520-2401. Phone support is available 24 hours a day, 7 days a week.
    • Emailing helpdesk@montevallo.edu
    • Enter a ticket in Service-Now, the Help Desk call tracking system.

Technology Services Library Computer Lab  
The Technology Services Library Computer Lab is available to all currently enrolled UM students.

  • The Technology Services Library Computer Lab is located in the basement of Carmichael Library.
  • The Technology Services Library Computer Lab closes one half hour before the Library closes.
  • The Library Lab features 28 PCs and 2 Macs.
  • Scanners and printers are also available in the lab.
  • Software available in the lab includes Microsoft Office (Word, Excel, PowerPoint, Access and FrontPage), Internet Explorer and various academic applications as requested by faculty.
  • Printing in the lab is provided via a print management system.  Print cards can be purchased on the main floor of the library.  Prints cost $.08 for black & white and $.25 for color per page.
     

Internet Access in the Residence Halls  
 

  • Beginning with the Fall 2010 semester, internet access in the residence halls is provided by College Cable.  This university decision was in response to student requests for higher internet speed.
  • Students in the residence halls should contact College Cable's Help Desk at (888) 467-9004 for further assistance.
     

Wireless Internet  

  • Most academic and common areas on campus have wireless access.
  • Students wishing to access the University's wireless network will need a computer with an 802.11b, 802.11g or 802.11n compatible wireless adapter.
  • The wireless SSID for student access is UMNET.
  • WEP (Wireless Encryption Protocol) is not used.
     

Blackboard  
Blackboard is the University of Montevallo's online classroom support tool.

  • Access to Blackboard is available through ForUM with Single Sign-On.  Look for the Blackboard icon in the upper right corner of the screen (near the ForUM Email icon).
  • University of Montevallo faculty use Blackboard to build and manage web-based content for their classes.
  • If you are taking a class that uses Blackboard, your instructor will provide you with your account information.  If you need further assistance, contact the Technology Services Help Desk.
     

Viruses  
Any computer connected to the University's network must have up-to-date antivirus protection.

  • Technology Services will quarantine any virus-infected computer discovered on UMNET.  Such computers will remain quarantined until the owner can verify that the viruses have been removed.
  • Students who use UMNET are responsible for keeping their computers current with antivirus and operating system updates.

 

For further information or assistance, the Technology Services Help Desk is available by telephone at (205) 665-6520 24 hours a day, 7 days a week.  You can also call toll free, 866-520-2401.  Alternatively, an email can be sent to helpdesk@montevallo.edu

 

Updated August 2010