Alabama's Public Liberal Arts University

Technology Services Help Desk

The Technology Services Help Desk is available to assist University of Montevallo faculty, staff and students with technology-related issues and requests.  The Help Desk is available 24 hours a day, 7 days a week.

  • Contact us by phone at (205) 665-6520 or (866) 520-2401 (toll free)
  • Send us an email at
  • Submit a request online using Service-Now (SNOW), our online Help Desk tool



Your Service-Now username is your full Montevallo email address.
(example for students:

(example for faculty and staff:

Your Service-Now password is your ForUM password.

For assistance with priority issues that require immediate attention,
please contact the Help Desk by phone.


Click here for additional information about SNOW,
including detailed login instructions.


Looking for assistance with internet/wireless connectivity
in your residence hall room?

Contact College Cable's Help Desk at (888) 467-9004.


Updated September 2010