Please remember your password is case sensitive and must follow
the Password Policy Requirements
From On Campus
Option 1: Press <Ctrl-Alt-Del> keys and choose
If you are already logged into the University's network, press
the <Ctrl-Alt-Del> keys and choose "Change Password."
After you have changed your password, log out and log back into
the network to prevent errors with various network applications
such as Outlook, network shares, etc.
Option 2: Use Off Campus method (see above)
Use Off Campus method (see above)
What are the "Password Policy Requirements"?
The Password Policy Requirements are a set of rules that dictate what type
of password you can use. Since your password is your first line of
defense in securing your information and the information for which you have
access, it is highly recommended and required by most systems that you use
strong passwords that are not easily guessed or stand a very high chance of
being "cracked" by possible intruders. The University of Montevallo
has adopted the following guidelines for its Password Policy Requirements:
The password must contain at least 8 characters
The password should not be similar to old passwords
The password must not contain your username
The password should be complex and therefore must contain characters
from at least three of the following categories:
Uppercase letters (A-Z)
Lowercase letters (a-z)
Special characters (examples: !#$%)
Why must I change my password?
As mentioned above, your password is your first line of defense in securing
your information and the information for which you have access. While
currently your network password predominately affects only access to your
email and network data, over time your network account and password will be
used to provide you access to other online systems which may contain more
and more sensitive information. Weak and/or unchanged password can become
easily exploited by viruses, spyware, and even some web sites to gain access
to your system and/or your data. Some research has shown that a typical six
letter password could be cracked in less than thirty (30) seconds using an
average computer. The use of complex passwords, on the other hand,
substantially reduces the risk.
What if I forget my password?
If you are University of Montevallo faculty or staff member and you forget
your password you can go to the
“Forgotten Password” web page to change your password. This web page
will confirm your identity by asking you specific information about yourself
so that you can change and, therefore, reset your password. If you are,
however, not any employee of the University of Montevallo and your have
forgotten your network password, you will need to contact the Technology
Services Help Desk at (205) 665-6520, or, toll free, (866) 520-2401.
The Help Desk is available 24 hours a day, 7 days a week.
How often do I need to change my password?
All passwords expire after 180 days. If you are a Windows user and you use
your password after that time, you will be prompted to change your password
when you log into the network.
If you are a Windows user, you will be prompted to change your
password when you next login to the network.
If you are Macintosh user, you will probably not notice anything
until you attempt to access your email. If you login to
Entourage, you will be prompted for password but your old password will
not work. Therefore, you will need to go to the change password
web page (see above) and change your password. Once you have
changed your password, use your new password to login to Entourage.
If you are prompted to add this password to your MacOS "keychain," you
may do so if you want the password saved on your computer.
My computer is still using my old password when I
restarted. What happened?
Some Windows users have reported this error if they restart their computer
after changing their password and immediately try to login. What has
happened is that user can login to their computer even if the computer has
not completely restarted and is not communicating with the University’s
network. If your computer is not communicating with the University’s
network, the computer will use the last password it remembers. This may let
you login locally on your computer but you will not be able to access
network services like departmental shares or email. Therefore, if you
change your password it is better to logout than to restart (Go to the
“Start” menu and select “Log Off”) and then log back into your computer.
Otherwise, if you do restart, you may need to wait extra time to make sure
your computer has fully started and is communicating with the University’s