Technology Services uses Service-Now, an online system for recording and tracking trouble tickets. Service-Now (SNOW) has a Self Service module that enables University of Montevallo faculty, staff and students to enter, view, track and update their own technology-related incidents and requests.
For priority issues that require
please contact the Help Desk directly by phone
at (205) 665-6520 or (866) 520-2401 (toll free).
The following links provide information to assist individuals in submitting an incident or request using SNOW's Self Service module: